Gettting belwo error while signup ganib/newregistration/registerUserProcessing.jsp

347 views

Gettting belwo error while signup  ganib/newregistration/registerUserProcessing.jsp

 

   java.lang.NullPointerException
 at org.apache.jsp.newregistration.registerUserProcessing_jsp._jspService(registerUserProcessing_jsp.java:819)
 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.ganib.security.AbsoluteSendRedirectFilter.doFilter(AbsoluteSendRedirectFilter.java:96)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.tapestry5.TapestryFilter.doFilter(TapestryFilter.java:129)
 at com.ganib.hibernate.util.CustomTapestryFilter.doFilter(CustomTapestryFilter.java:134)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.ganib.security.SecurityFilter.doFilter(SecurityFilter.java:113)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at com.ganib.security.SessionAccessFilter.doFilter(SessionAccessFilter.java:140)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
 at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
 at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:928)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
 at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:987)
 at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:539)
 at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:298)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
 

asked Dec 2, 2014 by shahnawaz (160 points)

2 Answers

0 votes
Hello,
 
Thank you for approaching us.
 
To help you solve this issue, we need some more information from you. Can you please send us following details:
 
1. Your MySQL version
2. Are you installing Ganib 5.1 jre or war file?
3. If you are installing Ganib.war, what is the version of your tomcat?
 
Please let us know the above details so that we can trace the issue quickly and provide you with best possible solution.
 
Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com

 

answered Dec 2, 2014 by Jaclyn (18,310 points)
Please find details
0 votes
Hello,
 
Thank you for escalating this issue.
 
We are trying to reproduce this issue on our end with the same configuration as you have mentioned above. However, we didnot come across any exceptions as yet and the signup was successful..
 
I suggest you to let our technical person have a remote access to your system and actually trace out where the problem seems to be. Please let us know if you are ok with this. You can either mail your thoughts on this to us or contact us on our
Skype ID: ganib.support.
 
Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com

 

answered Dec 4, 2014 by Jaclyn (18,310 points)
...