Create new task via Email feature is available with
a) SAAS version and
b) For the customers under Ganib Support Contract.
To become a customer under Ganib Support Contract and to get surprised discounts.. You can send an email to firstname.lastname@example.org,
Please Provide your emails address and Skype ID or Any IM.. which is comfortable to you, Along with the email
I would request you to lets have quick meeting over Skype, So that we can offer best solutions to you..Our Skype ID is support.ganib
If you have any other issues regarding this, Please feel free to contact us. We are happy to help you.