How can I view all sub-accounts and their projects/resources' time tracked for any account in Resource Journal ?

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It doesn't let me view Resource Journal for the account which don't have immediate child projects or have sub-accounts having projects, it shows "no record found" it forces to select any account or sub-account which is having immediate child as projects but not sub-accounts.

 

1. Please create account A.
2. Create sub account B under A.
3. Create project P under sub-account B.
4. Once resources assigned to accounts/project and they have tracked time from tracker, go to Resource Journal and try to view records by just selected account A and select all checkboxes there.

Thanks,
LSSPL
asked Nov 4, 2015 by lsspl (120 points)

1 Answer

0 votes
Hello,
 
Thank you for approaching us.
 
Actually, all the Sub-Accounts as well as Accounts are displayed underAccounts tab in Resource Journal. In this case, you will have to select 'B' in the Account dropdown so Project P's data will be loaded automatically.
 
I am attaching a screenshot below for your reference. Please have a look:
 
Please feel free to contact us if you are still facing any doubts with this. We are happy to help you.
 
Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
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Skype ID: ganib.support
Email: support@ganib.com

 

answered Nov 5, 2015 by Jaclyn (18,310 points)
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