User not searchable in Time-sheet or in Reports

Question

Suddenly projects users or domain users are not searchable in the timesheets or in the reports ( resource section).

Answer 1

Hello,

Thank you for escalating the issue.

This issue has already been addressed to our development team. They are working on the fixes currently with a high priority.

We will get back to you once the issue has been fixed. Meanwhile, if you are facing any other concerns, Please feel free to contact us. We are happy to help you.

Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com

 

Answer 2

Hello,
 

The issue that you escalated earlier is now fixed and deployed.

Please check this from your side as well.
 

Please do let us know if you are facing any other issues. We are happy to help you.
 

Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com