The tour page doesn't dissapear



when i render a page, the application is allways showing the help tour page (the synopsis). I think that it should show it only the first time.

I see at the database the table PN_PERSON_PROPERTIES. If I insert a new row for my person_id like:

insert into ganib.PN_PERSON_PROPERTIES
(space_id, person_id, context, property, value)
(100, 16738186, '', '', 'close')
Then, the synopsis for that page (userSettings) disappears.
I think that the application is not populating this table with the right values. Is there any configuration to enable/disable it? Is this a bug?
Thanks for your help.
Best regards.
asked Apr 16, 2015 by migueltubia (180 points)

1 Answer

0 votes


Thank you for escalating the issue.

We have addressed this issue to our development team. Our team is working on the fixes currently.
We will be providing the fixes in upcoming release.

Meanwhile, if you have any other issues, Kindly feel free to contact us.



Jaclyn N,
Ganib Support Team, Ganib Inc.
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answered Apr 17, 2015 by Jaclyn (18,310 points)