error logging in with app


My developer can't sign into his app. He has included our domain name in the Ganib url field and he still gets this error


How can we fix this problem

asked Jan 19, 2015 by itry3d (280 points)

1 Answer

0 votes
Thank you for escalating this problem to us.
Ideally, the tasks which were created by the user in that domain had some junk data in it, due to which the user was not able to log into gtrack.
We have resolved this problem from our side. Please try and login with gtrack.
If you are still facing any other issues, Please feel free to contact us. We are happy to help you.


Jaclyn N,
Ganib Support Team, Ganib Inc.
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answered Jan 20, 2015 by Jaclyn (18,310 points)