error logging in with app

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My developer can't sign into his app. He has included our domain name in the Ganib url field and he still gets this error

http://take.ms/5h6vk

 

How can we fix this problem

asked Jan 19, 2015 by itry3d (280 points)

1 Answer

0 votes
Hello,
 
Thank you for escalating this problem to us.
 
Ideally, the tasks which were created by the user in that domain had some junk data in it, due to which the user was not able to log into gtrack.
We have resolved this problem from our side. Please try and login with gtrack.
 
If you are still facing any other issues, Please feel free to contact us. We are happy to help you.
 
Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com

 

answered Jan 20, 2015 by Jaclyn (18,310 points)
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