G-track crashes after long time

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I started using Ganib this week for a test if we will be able to deploy it to our team. The problem is that many tasks requires me to move around the company and g-track gets confused if I'm not typing and Rachota keeps complaining.
But after I spent 2 hours configuring another machine when I came back not even the screen that questions what I am doing appeared, it was completely frozen.
I killed the process, but when I start it again it says that it is already running or that it wasn't closed correctly, I reboot the machine and that message continued (but I was able to login and logout correctly correcting the problem.)
Now that I have successfully logged in with g-track there is a task that was added did came to g-track.
So my question(s) is(are), how stable is g-track? Should we get the team to update the information on the timesheet instead of g-track? Is there a way to make g-track consider at least 30 minutes before asking if the user is idle?
asked Jan 29, 2014 by prmottajr (970 points)

2 Answers

0 votes
gTrack is a stable version and you can utilize this for tracking the time .
Yes, it has some known issues with some of the operating systems and The Optimization of gTrack along with new features is going on.. we will have continuous releases in future..
In next release we are going to provide an option from where user can able to select the idle time interval for 5 Mins, 20 Mins, 30 Mins, 40 Mins Etc., So this would resolve your problem
Mean time I will try to send the gTrack with 30 Mins Idle time version to your email address.
Thanks,
        

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com

 

answered Jan 30, 2014 by Jaclyn (18,310 points)
@Jaclyn ok, thanks for the help
0 votes
Hi,
I have emailed the gTrack with 30 Mins Idle time version to your email address
Thanks,

Jaclyn

Jaclyn N,
Ganib Support Team, Ganib Inc.
Free Signup | Free Download | Documentation
Skype ID: ganib.support
Email: support@ganib.com

 

answered Feb 5, 2014 by Jaclyn (18,310 points)
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